Welcome to Chromapeel ("Chromapeel," "Service," "we"). These Terms of Service ("Terms") govern your access to and use of our website at chromapeel.com and related products and services (collectively, the "Service").
By accessing or using the Service, you confirm you have read, understood, and agree to these Terms. If you do not agree, please do not use the Service.
These Terms should be read together with our Privacy Policy.
- You must be at least 13 years old to use the Service.
- If you are 13–18 (or the age of legal majority in your jurisdiction), you may use the Service only with the consent and supervision of a parent/guardian who agrees to be bound by these Terms.
When you create an account via third-party login (e.g., Google, GitHub, or other identity providers we may support), you agree to:
- Provide truthful, accurate, and current account information
- Use only accounts that belong to you
- Remain responsible for all activity under your account
- Promptly notify us of any unauthorized use or security issues ([email protected])
We may suspend or terminate accounts for violations, abuse, or security concerns.
We offer free and paid subscriptions (e.g., Starter / Pro / Studio). Pricing, features, and allowances follow the latest details on our pricing page and may change over time.
- Paid plans bill monthly or annually and renew automatically unless canceled before renewal.
- Charges are processed by our payment provider (e.g., Creem) using your chosen payment method.
You can cancel anytime via account settings or by contacting [email protected]:
- After cancellation, you keep paid features until the current billing period ends.
- Unused time in the current period is not refundable.
- After the period ends, your account will revert to the Free plan (if retained).
We may adjust pricing or plan contents. Changes:
- Apply immediately to new purchases or subscriptions
- Typically take effect in the next billing cycle for existing subscribers
If a change materially affects your subscription, we will provide notice within a reasonable, feasible window. If you disagree, cancel before it takes effect.
Unless required by law or explicitly promised by us:
- Paid fees and issued credits are non-refundable and non-convertible.
- In limited cases (e.g., severe technical faults, clear billing errors), we may, at our discretion, offer refunds or credits. This is not an obligation.
If you believe a special case applies, contact [email protected] within a reasonable time after the charge.
- Free plan: we may grant one-time trial credits on signup; the exact amount follows what is shown in the UI.
- Paid plans: credits for the current period are issued at the start of each billing cycle; amounts follow the pricing page.
- Credits are consumed to generate images; different models/resolutions/features may cost different amounts (see UI).
- Typically, credits are deducted only on successful generations; obvious failures may be auto-refunded or compensated.
- Credits issued for a billing period are valid only in that period; they expire at period end and do not roll over.
- Credits are non-refundable, non-convertible, and non-transferable between accounts.
- Upgrade: usually takes effect immediately in the current period; we may adjust available credits accordingly (see UI at upgrade time).
- Downgrade: usually takes effect at the start of the next period; current-period entitlements remain until then.
We may refine upgrade/downgrade rules as needed, with the UI as the source of truth.
"Inputs" include prompts, reference images, files, and parameter settings you submit.
- You retain the rights you hold in your Inputs.
- You grant us a non-exclusive, worldwide, royalty-free license to process, store, and use Inputs as needed to provide the Service (including generation, logging, security/audit).
- You are responsible for ensuring Inputs do not violate law or these Terms (see Section 6).
"Outputs" are images or other results generated from your Inputs. Subject to law and these Terms:
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Free accounts: Outputs may be used for personal, non-commercial purposes to test and experience the Service. Do not use Free outputs for any direct or indirect commercial purpose (e.g., ads, paid deliverables, product listings).
-
Paid subscriptions (e.g., Starter / Pro / Studio): During an active subscription, you receive a commercial use license to use Outputs in personal or commercial projects and retain long-term use in those projects, subject to Section 6 and applicable laws.
For all accounts:
- You are responsible for ensuring your use of Outputs does not infringe IP, publicity, or other rights.
- We do not assume liability for your use of Outputs and do not guarantee copyrightability or exclusivity of AI-generated content.
You acknowledge:
- The Service’s models, algorithms, software, UI, logos, brand assets, and related technology belong to us or our licensors.
- Except as expressly granted, you obtain no ownership or license to our IP by using the Service.
Even on paid plans, you must not:
- Claim “exclusive” or “sole” copyright over AI-generated images.
- Package large volumes of minimally modified Outputs as a stock library or similar product whose primary value is the images themselves.
- Use Outputs or data from the Service to train or improve any generative AI model or service that competes with the Service.
See our Privacy Policy for current practices on model improvement.
- Illegal content or anything violating applicable law
- Child sexual abuse material or content exploiting minors
- Explicit pornography or excessively graphic sexual content
- Extreme violence, torture, or gore
- Hate speech; incitement to violence; discrimination or harassment based on protected characteristics
- Deepfakes or misleading depictions of real people (including public figures) without consent, especially negative/defamatory/sexual content
- Content infringing third-party IP, trademarks, copyrights, or other rights (e.g., making protected characters the primary commercial draw)
- Malicious or harmful content (fraud, phishing, malware, security interference)
- Using the Service in violation of law or these Terms
- Sharing or transferring your account to others
- Circumventing or interfering with billing, quotas, rate limits, or security controls
- Reverse engineering, decompiling, or attempting to extract our models, algorithms, or source code
- Unauthorized automated scripts/bots for large-scale calls
- Unauthorized access attempts to our systems, interfaces, or data
- Using the Service to build materially similar or competing products
If we reasonably believe you violated these Terms or law, we may:
- Remove or block content
- Restrict features
- Suspend or permanently freeze your account
- Terminate your access and subscription without refund of paid fees or remaining credits
For serious violations, we may report to platforms, payment providers, or authorities.
The Service is provided "AS IS" and "AS AVAILABLE." We do not guarantee:
- Uninterrupted, error-free, or secure operation
- Availability at all times, regions, or devices
- Immediate fixes for all defects
- That the Service meets every specific need or expectation
We provide no uptime guarantees or SLAs.
We may:
- Perform maintenance, updates, or redesigns
- Temporarily interrupt service for fixes, security, or upgrades
- Modify, add, or remove features or UI
Routine maintenance/adjustments may occur without prior notice. For major changes or discontinuations, we will, where reasonably feasible, provide notice via site or email.
- Free accounts: Images are retained only short term; we do not guarantee long-term storage and may delete at any time without notice.
- Paid accounts: During an active subscription, we will use reasonable efforts to retain generated images but do not promise permanent storage; deletions may occur due to cost, maintenance, or compliance.
- Your responsibility: Download and back up any important images. We are not liable for loss or deletion of generated content.
You may request at any time via account settings or [email protected]:
- Cancel subscription (stop future billing)
- Delete account (after canceling or expiry)
After cancellation:
- You keep paid entitlements for the current billing period
- Renewal stops at period end
We may suspend or terminate your account (often without prior notice) if:
- You seriously or repeatedly violate these Terms or law
- Fraud, abuse, or security risks exist
- Payment/refund disputes arise
- We reasonably deem action necessary to protect the Service or users
After account deletion (by you or us), we will:
- Delete or anonymize associated personal data and generated images within a reasonable time, except records we must keep by law
- Retain limited backup copies for disaster recovery or audit; these backups typically are not restored to production
We do not guarantee a one-click export of all historical data. If you need records, download them before deletion. See our Privacy Policy for retention details.
The Service relies on third parties (e.g., Creem for payments, Google OAuth for auth, Resend for email, Cloudflare R2 for storage).
- Your use of these services may be subject to their own terms and privacy policies.
- We are not responsible for third-party actions, content, or service quality.
To the maximum extent permitted by law:
- The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind.
- We do not guarantee availability, accuracy, completeness, reliability, or suitability.
- We do not guarantee AI outputs are non-infringing or provide legal advice regarding your use of outputs.
You use the Service and any generated or downloaded content at your own risk.
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, special, consequential, or punitive damages (including lost profits, data loss, business interruption, or goodwill), even if advised of the possibility.
- For any claim related to the Service or these Terms, our total liability is capped at the higher of (a) fees you paid to us for the Service in the 12 months preceding the event, or (b) USD $100.
Some jurisdictions do not allow certain exclusions/limitations; in those cases, these apply only to the extent allowed locally.
These Terms are governed by the laws of Chromapeel’s place of operation (conflict rules excluded).
Disputes arising from these Terms or the Service should first be resolved amicably. If unresolved, you agree to submit to the courts with jurisdiction where Chromapeel operates.
We may update these Terms to reflect changes in features, business models, or law.
- Updated Terms will be posted here with a "Last Updated" date.
- For material changes, we will, where reasonably feasible, provide notice via site or email.
Continued use after updates take effect means you accept the changes. If you disagree, stop using the Service and cancel/delete your account.
- These Terms plus the Privacy Policy form the entire agreement between you and Chromapeel regarding the Service.
- If any provision is held invalid or unenforceable, the rest remain in effect.
- Failure or delay to enforce a right is not a waiver.
- You may not transfer these Terms without our written consent; we may transfer them within reasonable bounds.
If you have questions, concerns, or feedback about these Terms:
Email: [email protected]
Website: https://chromapeel.com
Last Updated: November 28, 2025