Our commitment to protecting your privacy and personal data
2025/11/28
Welcome to Chromapeel's Privacy Policy. This document explains how we collect, use, store, protect, and share your personal information when you use our AI-powered image generation services at chromapeel.com (the "Service").
We are committed to protecting your privacy and handling your personal data in an open and transparent manner. By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Account Information
When you create an account via third-party login services (e.g., Google, GitHub, or other identity providers we may offer), we may receive and store, depending on the service and your authorization:
We do not receive your password from these third-party services; authentication is handled independently by the provider.
Payment Information: When you subscribe to a paid plan, our payment processor (Creem) collects:
Note: We do not directly store your complete payment card information. Payment processing is handled securely by Creem.
Communication Information: When you contact us for support, we collect:
Usage Data:
Device and Technical Information:
Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience. For detailed information about our cookie usage, please see our Cookie Policy.
We use your personal information for the following purposes:
Free Plan Users: Storage is time-limited; we may only retain these images for a short period and reserve the right to delete them at any time without notice.
Paid Plan Users: We make reasonable efforts to retain your generated images during your active subscription period, but we do not guarantee permanent storage.
Your Responsibility: You should download and back up any images you wish to keep permanently.
We collect and store:
Current Policy: We do not currently use your prompts or generated images to train or improve our AI models.
Future Changes: If we decide to use user data for model improvement in the future, we will:
We may review generated images and prompts (manually or through automated systems) to:
Our Service integrates with the following third-party services. Each service has its own privacy policy governing how they collect and process your data:
We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
We may share your personal information in the following circumstances:
Service Providers: We share data with trusted third-party service providers who help us operate our Service (payment processing, email delivery, hosting, analytics). These providers are contractually obligated to protect your data and use it only for the purposes we specify.
Legal Requirements: We may disclose your information if required to do so by law or in response to:
Business Transfers: If Chromapeel is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
With Your Consent: We may share your information for other purposes with your explicit consent.
We implement appropriate technical and organizational measures to protect your personal information, including:
While we strive to protect your personal information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security, and you use our Service at your own risk.
If we become aware of a data breach that affects your personal information, we will:
We retain your personal information for as long as necessary to:
Specific retention periods:
When you delete your account (or we terminate it):
Depending on your location, you may have certain rights regarding your personal information:
You have the right to:
You can access and update most of your information through your account settings.
You have the right to request deletion of your personal information. You can:
Please note that we may retain certain information as required by law or for legitimate business purposes.
You have the right to opt-out of marketing communications. You can:
Please note that you cannot opt-out of transactional emails (account notifications, receipts, security alerts).
You have the right to request a copy of your personal information in a portable format. Contact us at [email protected] to make such a request.
Where we process your personal information based on consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing before the withdrawal.
If you believe we have not handled your personal information properly, you have the right to lodge a complaint with a supervisory authority in your jurisdiction.
Our Service operates globally, and your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have different data protection laws than your country.
When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
Our Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.
If you are between 13 and 18 years old (or the age of legal majority in your jurisdiction), you must have parental or guardian consent to use our Service.
If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly.
When you create an account, you are automatically subscribed to our newsletter to receive updates, tips, and announcements about our Service.
You may unsubscribe from our newsletter at any time by:
Even if you unsubscribe from our newsletter, you will still receive important transactional emails, including:
We use cookies and similar tracking technologies to enhance your experience on our Service. For detailed information about:
Please see our dedicated Cookie Policy.
Some browsers support "Do Not Track" (DNT) signals. Our Service does not currently respond to DNT signals, as there is no consistent industry standard for how to respond to such signals.
If you are a California resident, you have the same rights outlined in Section 9 ("Your Privacy Rights") and may also lodge a complaint with your local regulator. To exercise your rights, contact [email protected]; we may need to verify your identity.
If you are located in the European Economic Area (EEA), you have the same rights summarized in Section 9 (access, correction, deletion, portability, objection, consent withdrawal) and may complain to your local supervisory authority. For GDPR-related inquiries, contact [email protected]. We do not currently have a dedicated DPO but remain committed to compliance.
We may update this Privacy Policy from time to time to reflect:
When we make material changes to this Privacy Policy, we will:
Your continued use of our Service after the effective date of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree to the updated Privacy Policy, you must stop using our Service and delete your account.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: [email protected] Website: chromapeel.com
For specific data rights requests (access, deletion, correction), please include:
We will respond to your request within a reasonable timeframe, typically within 30 days.
Last Updated: November 28, 2025
By using Chromapeel, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your information as described herein.